Legal
Shipping & Returns
Last updated June 26, 2026
We want you to love what you get. Here’s a clear look at refunds, shipping, and returns for memberships, downloads, and physical products.
Memberships: 24-hour window
Memberships and renewals are refundable within 24 hours of purchase if no resources have been downloaded.
Products: 5 days
Unhappy with a physical product? Contact us within 5 days for a refund or exchange.
Instant downloads
Digital resources are available immediately after purchase, with download links emailed to you.
Highlights are a friendly summary for convenience — the full policy below is what governs.
Your satisfaction is our number one priority. If you ever have questions or concerns about an order, call customer service at 678-345-1111 or email [email protected] — we’re happy to help.
1. Memberships
Memberships and renewals may only be refunded if requested within 24 hours of the purchase or renewal and no resources have been downloaded. It is up to the account holder to cancel the subscription. A subscription may be canceled at any time in your My Account page. Due to the nature of a digital membership, we cannot refund these purchases unless the above requirements are met. Please remember, when signing up for a membership, you check a box at checkout to agree to our terms of use and this return policy.
2. Physical Products & Paperback Workbooks
If you are unhappy with any product for any reason (excluding all paperback workbooks, USBs, CDs, and DVDs), contact us within 5 days of purchase for a refund or exchange. Your satisfaction is our number one priority! If you have questions or concerns about your order, simply call customer service at 678-345-1111 or email us at [email protected].
If you ordered a Paperback Workbook, you may cancel your order within 24 hours. After 24 hours, we will print and ship the Paperback Workbooks to your address and they may not be returned. If you are not satisfied with a download, you can let us know within 5 days for a refund or exchange. If a return is requested for a USB, CD, or DVD, the buyer must pay a restocking and return shipping cost. Shipping fees cannot be refunded.
All products that are returnable are to be received in their original packaging, in like-new condition, and authorization by Have Fun Teaching is required prior to receiving a refund. Any downloadable content to be refunded, if ordered by mistake, must be immediately destroyed and unavailable for use upon receipt of refund. Refunds issued are done so by the original payment type. If you were invoiced and payment has been received, then a refund will be issued in the form of a check, which may take up to 30 days. If payment was done using a credit/debit card, then a refund will be issued upon receipt of items and may take 7 days to appear.
3. Shipping Policy
Shipping cost. $5.00 for the first item and $1.00 for each additional item.
Delivery time. Physical items arrive within 3–5 business days. Paperback workbooks arrive in 7–21 days.
Downloads. Available instantly after your order is placed — you’ll receive a confirmation email with download links. Members get instant access to all downloadable resources.
International. We currently ship within the United States only. For international orders, we recommend a membership and accessing resources via download.
4. Returns & Exchanges
Products purchased from Have Fun Teaching can be refunded if returned to the address below within 7 days of purchase (excludes Paperback Workbooks, Memberships, and Digital Downloads). The buyer is responsible for all shipping charges and fees, and shipping charges cannot be refunded. The buyer assumes all financial obligation for shipping.
Return products to:
Have Fun Teaching
Attn: Service Department
PO Box 1595
Ellijay, GA 30540
Questions about an order?
Our friendly support team is happy to help with refunds, exchanges, shipping, or anything else.